Privacy Policy

Last Updated: October 24, 2025

Welcome to Hayden's Hideaway. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://haydenshideaway.ca or use our services.

By using our website or booking a stay with us, you consent to the collection and use of information in accordance with this policy.

1. Who We Are

Hayden's Hideaway is a retreat venue located in Canada, dedicated to providing a restorative space where people reconnect with nature, purpose, and each other.

2. Information We Collect

We collect information to provide and improve our services, ensure a smooth booking experience, and communicate effectively with our guests. The types of information we may collect include:

Personal Information:
Name, email address, phone number, billing address, and other details provided during booking or inquiries.

Payment Information:
Payment details are processed securely through our third-party payment provider. We do not store your full credit card information.

Usage Data:
Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

Cookies and Tracking Technologies:
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We may use your personal information to:

• Process bookings and payments
• Communicate with you about reservations, updates, or inquiries
• Send newsletters or promotional materials (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

4. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

5. Sharing Your Information

We do not sell or rent your personal information.
We may share your data only with:

• Service Providers (e.g., payment processors, email platforms) who help us operate our business.
• Legal Authorities, if required by law or to protect our rights and safety.

All third-party service providers are required to maintain the confidentiality and security of your information.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data
• Correct any inaccurate or incomplete information
• Withdraw consent for marketing communications
• Request deletion of your personal data, subject to legal or contractual restrictions

To exercise your rights, contact us at contact@haydenshideaway.ca.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or accounting requirements).

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after such updates constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: